Collinsville, IL
Physical Therapy • Collinsville, IL
Ratings by platform
- WellNow Urgent Care (Birdeye/Google via Birdeye page): 4.2 out of 5 (494 reviews)
- Anderson Hospital ExpressCare Collinsville (Google via Corktree creative page): 4.0 out of 5 (400 reviews)
- MedExpress Urgent Care (Birdeye/Google via Birdeye page): 3.6 out of 5 (144 reviews)
- Collinsville Rehabilitation & Health Care Center (seniors.fyi): 2.5 out of 5 (from 26 reviews) (26 reviews)
- Evercare of Collinsville (NursingHomeDatabase.com): N/A rating shown; complaints reported (total 23) (23 complaints on record)
- HSHS St. Elizabeth's Hospital (Healthgrades): Patient Experience: 79% (N/A (percentage-based metric shown))
- HSHS St. Elizabeth's Hospital (Vivian Health): 3.5 out of 5 (24 reviews)
What patients say
Patients praise
- Some urgent care visits reported as fast, well-staffed, friendly/professional, and helpful with clear explanations and respect
- Clean, patient-friendly facilities and short waiting times mentioned in reviews
- Some complaints at facilities do not dominate; other reviewers express gratitude and satisfaction
Common complaints
- Reports of long waits, rude/unfriendly staff or poor bedside manner (including claims of not listening or bullying)
- Operational/experience problems such as being turned away/closure timing confusion or chaotic processes (e.g., testing order)
- Severe concerns about cleanliness, neglect, dehydration/bedsores, and unprofessional administration at a Collinsville skilled nursing facility
- Complaints/deficiencies at a nursing home (accident hazards, medication errors, staffing, infection prevention/control, etc.)
In patients' words
"“They open at 8. I set up an appointment for 9:20. I arrived and all of the doors were locked… I waited and nothing changed so I left.”"
— Birdeye review page for WellNow Urgent Care (Collinsville, IL)"“Avoid this place… the doctor refused antibiotics… Staff was very rude…”"
— Corktree creative page for Anderson Hospital ExpressCare Collinsville (reviews excerpt)"“The facility is described as absolutely horrid… a stench… no one cleans… unsuitable for a loved one.”"
— seniors.fyi page for Collinsville Rehabilitation & Health Care Center"“Ensure that there is a nursing staff every day…; and have a licensed nurse in charge on each shift.”"
— NursingHomeDatabase.com (Evercare of Collinsville) complaints & deficiencies (recent complaints)"“Staff is not very friendly & he has long wait times Always! He doesn't listen at all…”"
— WebMD page for Dr. Raj Sajid (review excerpt)More clinics in Collinsville
Pet Urgent Care in Collinsville, IL | Village Vet Hospital
Patients praise: compassionate and friendly staff · patient and thorough veterinary care by Dr. Jones.
Unity Hospice: Hospice & Palliative Care for Over 30 Years
Patients praise: Staff described as attentive, compassionate, and kind · Positive experiences with bereavement support programs.
Heartland Pediatrics - Heartland Pediatrics
Patients praise: Thorough and attentive medical care · Detailed explanations of treatments and conditions.
Comparing your options?
Browse other Physical Therapy clinics, or filter by state and specialty to compare patient ratings.