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BJC Medical Group Family Medicine at Collinsville

Family MedicineCollinsville, IL

★★★★★4.7/511 reviews across 2 platforms

Ratings by platform

  • Healthgrades (group practice listing): Not shown in provided snippet (listing exists) (Not shown in provided snippet)
  • Healthgrades (Elizabeth Parks, PA-C): 4.6/5 (9 reviews)
  • Healthgrades (Kiley Faires, FNP-BC): 5.0/5 (2 reviews)
  • WebMD (Dr. Raj Sajid, MD): Not shown in provided snippet (Not shown in provided snippet)

What patients say

Patients praise

  • Compassion and spending enough time with patients
  • Listening to concerns and providing thorough checkups
  • Patient satisfaction and likelihood to recommend (for listed providers)

Common complaints

  • Long wait times
  • Poor bedside manner / not listening
  • Perceived dismissiveness regarding treatment and paperwork/record release
  • Unfriendly or rude staff/scheduling issues (in provided physician-specific review)

In patients' words

"“Nothing can compare or even begin to explain the love and compassion she truly has for every one of her patients. She would spend how ever much time you needed to make sure you were okay.”"

MedicalNewstoday provider profile for Elizabeth Parks, PA-C (quotes from patient reviews)

"“I am extremely satisfied with the visits I have had with her. Her concern for your health is real, you are not just another patient to her.”"

Healthgrades provider page for Kiley Faires, FNP-BC

"“Staff is not very friendly & he has long wait times Always! He doesn't listen at all…”"

WebMD review excerpt for Dr. Raj Sajid, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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