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Urgent Care • Collierville, TN
Ratings by platform
- Birdeye: 4.8 stars (401 reviews)
- Zocdoc: 4.5/5 stars
What patients say
Patients praise
- Friendly, professional, and knowledgeable staff and providers
- Efficient and quick care for many patients
- Clean and well-equipped facility
- Positive bedside manner
Common complaints
- Long wait times both in the lobby and exam rooms
- Communication issues regarding prescriptions and referrals
- Lack of perceived urgency or feeling neglected by staff
In patients' words
"My first experience here was a pleasant one! Got seen by doctor very quickly! Everyone was friendly and took care of my needs!"
— LocalityBiz review by Melanie Story"This was the worst experience I've had at a healthcare facility. There was no urgency at any point, and I was left waiting so long that I had to go to the ..."
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