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Baptist Memorial Hospital-Collierville | ER & Hosptial logo

Baptist Memorial Hospital-Collierville | ER & Hosptial

Hospital • Collierville, TN

★★★★★4.7/51,324 reviews across 1 platforms

Ratings by platform

  • Birdeye/Google reviews: 4.7 out of 5 stars (1,324 reviews)
  • Facebook: 82% recommend rate (222 reviews)

What patients say

Patients praise

  • Prompt and efficient emergency department care
  • Compassionate and patient nursing staff
  • Professional and thorough communication from physicians
  • Clean and well-maintained hospital facilities

Common complaints

  • Instances where communication between staff and patients was perceived as suboptimal
  • Potential concerns regarding noise levels in patient areas
  • Specific feedback related to cleanliness or response times as tracked by HCAHPS data

In patients' words

"We received amazing care and service from every single person that we came in contact with. Katilyn and Gen were amazing. Within 30 minutes he was diagnosed... Treatment began."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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