Reilly Family Health | Trusted Family Healthcare in Collierville ...
Family Medicine • Collierville, TN
Ratings by platform
- Healthgrades: 2.3 out of 5 stars (3 ratings)
What patients say
Patients praise
- Kind and professional provider approach
- Good communication and responsiveness via text
- Valuing patient time
Common complaints
- Inexperienced staff during lab draws/blood work
- Issues with administrative coordination, specifically with insurance referrals
- Reports of dismissive demeanor and concerns not being taken seriously
In patients' words
"I was very disappointed with my experience. Nurse Riley referred me for an ultrasound and her office scheduled the appointment, but the required insurance referral paperwork was never submitted. As a result, my insurance did not cover the procedure... I did not feel that my concerns were taken seriously. The overall demeanor during my visit felt dismissive."
— Healthgrades"She is so kind and easy to get in touch with. Her office always responds to my texts. She values the time or her patients."
— Healthgrades"I would not recommend if you have needle phobia or have poor veins. The MA that took my labs was very inexperienced."
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