Primary Care in College Station, TX | Baylor Scott & White Health
Primary Care • College Station, TX
Ratings by platform
- Birdeye: 4.5/5 stars (12 reviews (Midtown location))
- Facebook: 84% recommend (463 reviews)
- Better Business Bureau: Not accredited (2 complaints filed in 3-year period)
What patients say
Patients praise
- Many staff members are described as kind and compassionate
- Specific primary care physicians receive high praise for attentiveness, thoroughness, and effective communication
- Some patients report high satisfaction with the care they receive from specific providers
Common complaints
- Long wait times in examination rooms
- Reports of rude or dismissive staff and receptionists
- Perceived lack of care or attention from some providers
- Frustrations regarding financial and insurance communication
- Unresolved patient complaints at specific clinic locations
In patients' words
"I am convinced Dr. Richardson is an "Angel in Disguise"! I can't recommend him highly enough... he treats me not as a patient, but a valuable human being!"
— Healthgrades Review for Dr. Andrew Richardson"My provider never once introduced himself, hardly asked a single question about what was wrong with me, and even proceeded to make fun of me at points."
— Review for Baylor Scott & White Clinic - University Drive"The nurses and staff have been nothing but kind and compassionate to our family."
— Yelp Review for Baylor Scott & White Medical CenterMore clinics in College Station
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