Crystal Vision Center: Optometrist / Eye Doctor in College ...
Eye Care • College Station, TX
Ratings by platform
- Google Reviews: 4.9/5 (based on 941 Google reviews) (941)
- Yelp (Brand-wide): 2.5/5 (43 total reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable optometrists, specifically Dr. Mays and Dr. White
- Friendly, professional, and welcoming staff interactions
- Comprehensive and thorough eye exams and diagnostic care
- Effective care for diverse patient needs including pediatric and family eye care
Common complaints
- Extended wait times for appointments
- Concerns regarding transparency of additional costs and fees (e.g., optional eye imaging)
- Perceived pressure or frustration from staff regarding purchasing eyewear/contacts on-site
- Challenges with administrative communication, including difficulty in receiving follow-up calls or obtaining prescription documentation
In patients' words
"Dr. Justin Mays was amazing. He diagnosed my eye lid rim as something other than I was told it was... He has a great personality, and is kind."
— Crystal Vision Center website testimonials"The dr. seemed annoyed when I told her I wasn;t getting glasses from them. She then declined to report my PD... I also did not like that they recommended me to take some pictures of the eye that are forty dollars and not covered with the regular exam."
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