College Park Medical Center
Internal Medicine • College Park, MD
Ratings by platform
- Yelp: 2.9/5 stars (206 reviews (for College Park Family Care Center))
What patients say
Patients praise
- welcoming and friendly atmosphere
- efficient urgent care service for minor illnesses
- thorough and considerate care from physicians like Dr. Jamal Fadul
- convenient location for University of Maryland students
Common complaints
- disorganized queueing systems and overbooking concerns
- poor communication regarding test results
- billing and insurance processing frustrations, including surprise fees for preventive care visits
- reports of rude or unhelpful administrative/customer service staff
- perceived decline in quality of care and personnel changes
In patients' words
"The queuing system at this healthcare facility is disorganized. I observed one person who arrived later but got ahead in line. I had an 11am appointment, but was told that five people were ahead of me."
— LocalityBiz Review"The billing practice at College Park is unethical at a minimum - borderline fraudulent. I have gone here for annual exams for 10 years - never owed anything since preventive care. They now make you sign a sheet that refills are not part of that visit - so BILL FOR 2 Office visits."
— Yelp Review for College Park Family Care Center"I've been here twice for run of the mill illnesses. They took me back, did all the tests I needed, and got me a prescription in a very reasonable time compared to most other urgent cares I've been to. The staff and providers were very kind and listened to my concerns."
— LocalityBiz ReviewMore clinics in College Park
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