Bariatric Weight Loss Surgery | Baystate Health
Weight Loss Surgery • Cohasset, MA
Ratings by platform
- Weightlossclinic.care (Baystate Chestnut Surgery Center, Springfield MA reviews): 4.1 / 5 (7 reviews)
- SmartCustomer (BaystateHealth.org): 1.6 / 5 (5 customers rate)
- Yelp (Baystate Medical Center, Springfield MA): Not specified in snippet (87 reviews page) (87 reviews)
- US News (Cohasset, MA bariatric surgery doctors listing): Not a single program rating (doctor listing w/ 54 reviews & recommendation) (54 Reviews (patients recommend))
What patients say
Patients praise
- Program quality/safety and outcomes standards for bariatric patients (Baystate Health bariatric weight loss surgery page)
- Accreditation and multidisciplinary support for bariatric surgery at Baystate
- Positive patient experience signals for a Baystate surgery center (staff helpful/friendly in some reviews)
Common complaints
- Low/poor ratings and complaints about Baystate Health’s customer service and website reliability (SmartCustomer)
- Complaints of rude/dismissive staff reported on Yelp (Baystate Medical Center)
- At least one mixed review mentioning dissatisfaction with one nurse despite generally good OR team
In patients' words
"“The staff drives me to expect more from myself. Transforming my diet…” (review text appears on the Medi Weight Loss Cohasset page, not bariatric surgery)"
— Businessyab/Medi-Weightloss Cohasset (not Baystate bariatric surgery)"“Baystate Health Reviews… 1.6/5… The webpage is unreliable… Customer service and care are poor… They are not professional at all…”"
— SmartCustomer (BaystateHealth.org reviews)"“The staff is completly rude and dismisve…”"
— Yelp (Baystate Medical Center)"“4.1 / 5 (7 reviews)… (example reviews include helpful/friendly staff and parking/wait times; one review subtracts stars due to one nurse)”"
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