CRMC Medical Group Primary Care Clinic
Primary Care • Coffeyville, KS
Ratings by platform
- US News & World Report: 4/5 average patient experience rating across 26 reviews (US News) (26 reviews (US News for hospital doctors))
- Birdeye: 1/5 rating for specific department (Neurology) (1 review)
What patients say
Patients praise
- Compassionate and welcoming atmosphere reported by some patients
- Friendly and professional staff interactions mentioned in selected feedback
- Some patients appreciate the prompt service and focus on individual needs
Common complaints
- Concerns regarding patient safety, including alleged medication interactions and misdiagnosis or delayed treatment in emergency contexts
- Reports of unprofessional, rude, or disrespectful behavior by staff, including nurses and some physicians
- Complaints regarding administrative and billing practices, including alleged fraudulent coding and difficulties with billing reconciliation
- Issues with communication and responsiveness, such as failure to return calls or coordinate care effectively
In patients' words
"I was a voluntary check-in... [The nurse] started screaming and cursing at me, and then threatened me. I was not only appalled by her behavior, I was actually afraid of just how far this woman might go."
— Birdeye user review of CRMC Neurology"Worst hospital ever. Docs put in orders for medications that have moderate interactions that can cause death and the nurses get offended when you tell them."
— Yelp user review of Coffeyville Regional Medical CenterMore clinics in Coffeyville
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Community Health Center of Southeast Kansas - Coffeyville Clinic
Patients praise: Professional and knowledgeable medical staff · Helpful front desk and nursing teams.
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