Healthcare - Coffeyville Area Chamber of Commerce
Obstetrics and Gynecology • Coffeyville, KS
Ratings by platform
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 3 out of 5 stars (overall hospital rating) (300 or more surveys completed)
- Hospital Compare: 89 out of 100 (overall patient rating)
- Birdeye: 1 out of 5 stars (1 review)
What patients say
Patients praise
- Facility described as modern with extensive service offerings
- Cleanliness of rooms and facilities reported by some patients
- Some positive reports regarding communication from doctors
Common complaints
- Concerns regarding pediatric emergency care and treatment delays
- Reports of poor staff bedside manner and lack of responsiveness to patient requests for help
- Past controversy regarding aggressive legal actions against patients for unpaid medical debt
- Negative experiences with nursing staff and medication management
In patients' words
"Worst hospital ever. Docs put in orders for medications that have moderate interactions that can cause death and the nurses get offended when you tell them ..."
— Yelp"When I try to explain to her about my physical condition... she started screaming and cursing at me, and then threatened me."
— Birdeye"...the non-profit, charity hospital... is responsible for the overwhelming majority of the 2,000 suits and dozens of bench warrants against patients who can’t pay their bills..."
— Letter from patient advocacy groups to CRMC Board of DirectorsMore clinics in Coffeyville
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Community Health Center of Southeast Kansas - Coffeyville Clinic
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Community Health Center of Southeast Kansas
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