Kootenai Clinic Family Medicine
Family Medicine • Coeur d'Alene, ID
Ratings by platform
- Birdeye: 2.6/5 (8 reviews)
- Wheree: 8.9/10
What patients say
Patients praise
- Compassionate and friendly staff and nursing personnel
- Some providers are described as thorough and attentive listeners
- Ease of getting appointments with specific providers
- Professionalism of administrative staff in some experiences
Common complaints
- Difficulties with scheduling and appointment wait times
- Issues with phone systems and reaching staff or providers
- Dissatisfaction with bedside manner and perceived lack of listening to concerns
- Concerns regarding billing practices and high costs
- Perceived dismissiveness of health symptoms by some providers
In patients' words
"Currently seeing Alyssa, LOVE HER! Super patient and understanding, actually listens to what I'm telling her. It's always easy to get an appointment within a few days..."
— Birdeye"The receptionist acted like I was a nuisance and did her best to just tell me no... and she said 'BYE' AND HUNG UP ON ME. I'm appalled."
— mappca.com"I left this doctor on multiple occasions crying because I felt like all he ever told me was to lose weight. Do not recommend this place at all."
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