
Billings Clinic Cody Orthopedics & Sports Medicine
Sports Medicine • Cody, WY
Ratings by platform
- Billings Clinic official website (Dr. Galen Mills): 4.8/5 (21 reviews)
- Billings Clinic official website (Craig J Edwards, PA): 4.7/5 (18 reviews)
- Facebook: 60% recommend (5 reviews)
What patients say
Patients praise
- Providers described as kind, caring, and honest regarding treatment options
- Effective communication and clear explanations of procedures and diagnoses
- High levels of confidence in surgical outcomes, such as knee replacements
- Professional and thorough bedside manner reported by some patients
Common complaints
- Reports of feeling unheard or experiencing indifferent care from specific providers
- Concerns regarding thoroughness of physical examinations
- Complaints about high costs for x-rays and other procedures
- Frustration regarding communication and dismissive attitudes
In patients' words
"Dr. Mills was excellent in explaining and discussing treatment options!"
— Billings Clinic Patient Experience Survey"Unfortunately, this experience left me with little confidence in the level of care provided. What should have been a thoughtful and attentive interaction instead felt surprisingly indifferent."
— Billings Clinic Patient Experience Survey"When I called his office expressing concern that a regular MRI would miss one of the injuries I might have, I was made to feel like an idiot."
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