Barton-Rockledge Health Center in Florida
Primary Care • Cocoa-Rockledge, FL
Ratings by platform
- Birdeye/Google: 4.2/5 (611 reviews on Birdeye/Google)
What patients say
Patients praise
- Friendly and professional staff and medical providers
- Provides essential care regardless of ability to pay via sliding-fee scale
- Extended operating hours are appreciated by patients
- Efficient and timely care for some patients once inside the facility
Common complaints
- Long wait times for phone support and scheduling
- Concerns regarding administrative operations and customer service
- Limited availability for certain behavioral health and psychiatry services
- Occasional negative feedback regarding management practices
In patients' words
"The phone system is insane they take hours to pick up the phone. They give you a option to get a call back then when they call you back you have to wait even longer... going to this doctor for anything and having to call them is going to take you a minimum of 45 minutes."
— Birdeye Review"The clinic offers quick fast service and great service from staff, who are very friendly. The extended hours are a savor... Dr. Cooper really gives you your alloted time and answers all your questions, and the doctors are very caring, and professional."
— BestProsInTown Review Summary"I have always been treated with respect in the Barton- Rockledge location. From the front staff, to the nurses and the Drs. They truly care and make sure they are explaining everything!"
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