Penn Radiology Chester County Hospital
Radiology • Coatesville, PA
Ratings by platform
- Birdeye (Penn Radiology Fern Hill): 3.0/5 stars (29 reviews)
- Birdeye (Penn Radiology Exton): 4.3/5 stars (15 reviews)
- Yahoo Local (Penn Radiology Southern Chester County): 5.0/5 stars
What patients say
Patients praise
- Convenient locations close to home for Chester County residents
- Friendly and compassionate staff interactions reported by many patients
- Efficient care reported by some patients during imaging visits
Common complaints
- Long wait times for appointments and in waiting rooms
- Poor communication or unprofessional conduct by some staff members
- Difficulties with insurance verification and billing processes
- Concerns regarding lack of walk-in availability for urgent imaging
In patients' words
"The Radiology waiting room was closed because they were mopping the floors... The technician couldnt find my veins..."
— Birdeye patient review"Not a great check-in experience with Penn Radiology today... 30 minutes past my scheduled appointment time (50 minutes total in the waiting room)..."
— Birdeye patient review"Always a pleasant and efficient experience with my radiology appointments. From check in/registration to the technicians, all are friendly and exhibit understanding and how to care for the patient."
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