Family Medicine in Coatesville, PA - ProviderMatch - Christiana Care
Family Medicine • Coatesville, PA
Ratings by platform
- ComplaintsBoard: 2.1/5 overall reputation on ComplaintsBoard (1 review and 6 complaints)
- ChristianaCare ProviderMatch portal: Typically 4.7 to 5.0 on individual provider profiles (Varies significantly by provider (e.g., 9 to 66 reviews per provider))
What patients say
Patients praise
- generally high provider ratings on internal portal
- availability of online booking and video visits
Common complaints
- unprofessional staff behavior
- lack of caring/empathy from staff
- poor responsiveness to complaints
- ineffective patient relations office
In patients' words
"If I could give zero stars I would. Doctors and nurses here are uncaring, unprofessional for sure. Nurses making fun of patients in the hallway."
— Yelp (reviewing a specific ChristianaCare primary care location)"The patient relations office is useless, they are paid by Christiana Care so they protect them. they could care less about how you were treated."
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