Dental Care - ChesPenn Health Services
Dental • Coatesville, PA
Ratings by platform
- Birdeye: 4.7 out of 5 stars (for Chester County Community Dental, not ChesPenn) (43 reviews)
What patients say
Patients praise
- Patients often praise the competence and kindness of individual doctors and medical providers
- Appreciated for providing essential, affordable care to vulnerable and underserved populations
Common complaints
- Significant difficulties with appointment scheduling and reaching staff by phone
- Perceived rude or unhelpful front desk and scheduling staff
- Long wait times for appointments and during visits
- Frustration with administrative bureaucracy and communication gaps
In patients' words
"I do like the staff and they do give excellent support and care. I will continue going to Chespenn, but my patience is running thin when it comes to contacting them by phone."
— A-Better-Place.com user review"The lady who is at the reception is very rude and unkind must be replaced immediately, the doctors are very good, there is no complaint about them."
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