Coatesville VA Medical Center | VA Coatesville Health Care
Anesthesiology • Coatesville, PA
Ratings by platform
- VA SAIL (Strategic Analytics for Improvement and Learning): 2.5/5 (VA SAIL composite rating) (N/A)
- Facebook: 88% recommend (208 reviews)
- Google My Business (as of 2019 report): 3.7/5 (126 reviews)
What patients say
Patients praise
- Reports of friendly, professional, and compassionate staff members
- Presence of comprehensive resources and specialty services
- Some patients report feeling well-cared for and respected
- Facility reports a high internal trust score]},ratingsMentioned:[{rating:{citations:,confidence:
Common complaints
- Patient reports of poor pain management and long wait times for appointments
- Concerns regarding facility navigation and complex bureaucratic processes
- OIG inspections identified deficiencies in emergent mental health services, medication management, and nursing care in the Community Living Center
- Historical findings of leadership pressuring staff to inappropriately discharge vulnerable patients
- Lower than national average VA quality (SAIL) and patient satisfaction ratings in some assessments
In patients' words
"I am 88 and have never been treated with the respect that your people give your patients, God bless them all."
— FY 2024 Annual Report"Would be a 5, but my last experience cut that back to half that... Just expect to stay in pain if you are in pain. It s torture but you won t get the help you seek."
— Trustburn Review"The staff was caring and compassionate. I hope the vets there now get the same care I got. Ten stars."
— Google My Business review cited in 2019 reportMore clinics in Coatesville
Pain Management Physicians
Patients praise: Friendly and courteous bedside manner · Thorough examinations and clear explanations.
Birth Control & STD Testing - Coatesville, PA
Patients praise: Some staff are empathetic, welcoming, and attentive · Short wait times reported by some patients.
Dermatologist in Coatesville, PA
Patients praise: Staff described as polished, professional, friendly, and courteous · Providers noted for being thorough, attentive, and knowledgeable.
Eye Doctor Thorndale, PA
Patients praise: Professional and knowledgeable doctors · Friendly and welcoming staff.
Chester County Eye Care: Top Eye Doctor in Chester County ...
Patients praise: Attentive and knowledgeable staff · Professionalism of doctors.
Medical & Cosmetic Dermatology in Wayne & West Chester PA
Patients praise: High professional standards and medical expertise of providers · Clean and efficient clinical environments at many locations.
Comparing your options?
Browse other clinics in Coatesville, or filter by state and specialty to compare patient ratings.