Family Medicine in Clovis at Plains Regional Medical Center
Family Medicine • Clovis, NM
Ratings by platform
- Momentary (based on CMS HCAHPS data): 3 out of 5 stars (overall hospital patient satisfaction) (267 patient surveys completed)
What patients say
Patients praise
- Hospital cleanliness is frequently cited as a strength
- Some patients report efficient and effective emergency care experiences
- Supportive nursing staff noted in specific positive encounters
- Welcoming atmosphere mentioned by some employees and patients
Common complaints
- Concerns regarding doctor communication
- Reports of unpleasant or unhelpful staff interactions in specific departments
- Complaints about discharge processes and follow-up care
- Negative experiences related to patient comfort, restraints, or bedside care
In patients' words
"They had us in and out within an hour and 20 minutes... They treated his symptoms pretty fast. The nurses were so good with him too, they gave him toys at the end!"
— LocalityBiz User Review"My 82 year old Mother was placed in a vest restraint even after I her daughter and POA expressly told them to not restrain her... I am writing this review so beg you NEVER leave your loved one alone, not for a minute at PRMC."
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