Platte Valley Hospital Palliative Care Clinic - Intermountain Health
Hospice Care • Climax, CO
Ratings by platform
- Facebook: 80% recommendation rate (Approximately 600 reviews)
- Healthgrades: 65% of patients recommend the hospital; 65% rated care as 9 or 10 (N/A)
- MedicalRecords.com: 3.2 out of 5 stars (138 reviews)
What patients say
Patients praise
- Generally positive perception of nursing and support staff caring for patients
- Good quality of care overall, despite specific complaints
- Compassionate and friendly demeanor observed by many patients
- Positive experiences with pain management and comfort during overnight stays
Common complaints
- Long wait times for appointments and care
- Communication difficulties with medical staff regarding diagnoses and procedures
- Perceived lack of professionalism or competence among some staff members
- Cleanliness concerns in specific areas like the emergency department
- Logistical issues causing significant delays for procedures
In patients' words
"I would love to give this place a better rating as most of the employees here are wonderful and kind, but there are too many issues to do so. Nearly every single time I’m waiting 1-3 hours to be seen..."
— LocalityBiz (patient review)"Emergency room: blood on floor in front of my chair in triage room. Then blood on metal parts of bed in room I was put in. When I asked triage nurse about blood he said it doesn't matter. I was in shock!"
— MedicalRecords.com (patient review)"My mom (age 76) had knee surgery here on 4/3/2023. She stayed overnight for one night following the surgery. Everyone she interacted with was friendly and caring. They made her feel like they really cared for her well being."
— LocalityBiz (patient review)More clinics in Climax
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