Clifton, Summit Health Urgent Care
Urgent Care • Clifton, NJ
Ratings by platform
- Birdeye: 2.9 out of 5 stars (201 reviews)
- Better Business Bureau (BBB): 1.06 out of 5 stars (Not explicitly stated total, but indicates low rating)
What patients say
Patients praise
- Some patients report receiving life-saving or high-quality care from specific doctors and the clinical team at the Clifton Hub
- The facility is described by some as clean and conveniently located
Common complaints
- Long wait times and crowded office environment
- Poor customer service and rude, unprofessional staff interactions
- Difficulty scheduling appointments and unresponsive communication (long hold times, unreturned calls)
- Concerns over billing practices and unexpected out-of-network charges
- Administrative errors and miscommunication regarding appointments and medical coding
In patients' words
"I would give zero stars if it allowed. Do not use this facility if you care at all about your medical needs - because they surely do not."
— LocalityBiz review"Dr. Ferrazzo-Weller saved my life. Without her and the resources that were available to me right away, I might not be here."
— Summit Health official patient story"Stay far away or triple confirm in advance before getting surprise bills and more aggravation."
— BBB customer reviewMore clinics in Clifton
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