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HMH - Primary Care - Clifton - Hackensack Meridian Health

Primary CareClifton, NJ

★★★★★4.9/553 reviews across 2 platforms

Ratings by platform

  • Hackensack Meridian Health Official Site: 4.9/5 (53 (for Dr. Yildiz Zorba))
  • Hackensack Meridian Health Official Site: 4.6/5 (Not explicitly stated (for Dr. Lwoodsky Charles))
  • BestProsInTown: Not explicitly stated (generally positive) (75 (for Urgent Care))

What patients say

Patients praise

  • High satisfaction with primary care physicians (attentive, thorough, professional, good listeners)
  • Efficient appointment scheduling and ease of access
  • Modern facility and amenities like on-site parking, labs, and imaging
  • Positive experiences with nursing and support staff at the urgent care center

Common complaints

  • Reports of rude, unprofessional, or unknowledgeable administrative or customer service staff
  • General consumer frustration with Hackensack Meridian Health administrative processes

In patients' words

"I am just concerned about the customer service from employees who are rude, unprofessional and unknowlegable, Coaching and additional training are strongly recommended."

Verified patient review on Hackensack Meridian Health official site

"Dr. Zorba is very thorough; she listens to your concerns and issues and gives feedback. She makes sure to give referrals if necessary and does not rush through your appointment."

Verified patient review on Hackensack Meridian Health official site

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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