Primary Care - Cleveland - Erlanger
Primary Care • Cleveland, TN
Ratings by platform
- Birdeye: 4.5/5 stars (11 reviews)
- Trucker Guide: 4.1/5 stars (254 reviews (for Erlanger Express Care))
What patients say
Patients praise
- Praise for specific physicians and providers for quality of care and good bedside manner
- Reports of convenient and efficient appointment visits
- Some staff described as caring, professional, and helpful
Common complaints
- Reports of rude, dismissive, or unprofessional front-desk and clinical staff
- Complaints regarding wait times and administrative hurdles (e.g., being hung up on or feeling ignored)
- Negative experiences with specific urgent care providers being condescending or unhelpful
In patients' words
"I switched to here after a steady decline in the service and care i was receiving at my previous Dr. I AM SO GLAD I SWITCHED.. Dr. Teuton is Great and so is the other staff. The visits are ALWAYS convienant and surprisingly quick but yet you still get a quality visit and time to discuss things with the dr."
— LocalityBiz user review"This was the worst experience I have ever had at a walk-in. The provider, who didn't even give her name, did not even look at my son. She was extraordinarily rude, condescending and hateful."
— Trucker Guide user reviewMore clinics in Cleveland
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