Family Medicine Center - Summit Medical Group
Family Medicine • Cleveland, TN
Ratings by platform
- Birdeye: 3.4/5 (47)
What patients say
Patients praise
- Some patients praise individual physicians for thoroughness and attentive listening
- Favorable comments on office environment (cleanliness, accessibility)
- Staff described as friendly by some patients
Common complaints
- Dissatisfaction with billing practices and billing department customer service
- Reports of overbilling and difficulty resolving billing issues
- Occasional complaints regarding physician communication and bedside manner
- Concerns about appointment scheduling and cancellations
In patients' words
"The billing department is rude! They have over billed us $158 and now won't give us our money back. Not a single statement shows our payments, which tells me there is something shady going on."
— Birdeye review for Summit Medical Group PLLC"Patients describe the office as clean and easy to access, with friendly staff. The physicians... are praised for their thoroughness, patience, and ability to address patients' concerns."
— BestProsInTown review summary for Summit Medical Group (Fountain City location)More clinics in Cleveland
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