North Cleveland Clinic - Erlanger
Cardiology • Cleveland, TN
Ratings by platform
- Google Reviews (via urgentcare.directory): 3.9/5 stars (200 reviews (for Express Care specifically))
What patients say
Patients praise
- professional and thorough medical care from doctors and nurse practitioners
- convenient and efficient walk-in service for urgent care needs
- clean facility and modern equipment
- friendly and compassionate demeanor from clinical staff in many instances
Common complaints
- unprofessional or rude staff behavior in some administrative roles
- inconsistent communication and customer service experiences
- occasional reports of long wait times during peak hours
In patients' words
"I switched to here after a steady decline in the service and care i was receiving at my previous Dr. I AM SO GLAD I SWITCHED.. Dr. Teuton is Great and so is the other staff. The visits are ALWAYS convienant and surprisingly quick but yet you still get a quality visit and time to discuss things with the dr."
— Online patient review (via localitybiz.com)"We absolutely love Dr. Clark in Endocrinology, but her receptionist in the North Cleveland office, Jane, is VERY rude! I was shocked at how I was treated... I called and gave her my name and my childs name and the date my child was seen, to only be cut off mid sentence before I could even say what I was calling for..."
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