Valley Behavioral Health Highland Spring Specialty Clinic
Mental Health Services • Clearfield, UT
Ratings by platform
- Yelp (for Highland Springs Specialty Clinic brand): 2.6/5 (9)
- Recovered.org: 3.5/5 (Trustscore) (N/A)
- Birdeye (Aggregate): 4.5/5 (159)
What patients say
Patients praise
- Friendly front-desk staff in some instances
- Positive experiences with specific therapists
- Appreciation for helpful clinical interactions by some patients
Common complaints
- Issues with the billing department, including unexpected charges and poor communication
- Unprofessional or rude conduct by some clinical staff
- Scheduling and administrative difficulties, such as last-minute cancellations and poor coordination
- Concerns regarding the quality of patient care and lack of personalized treatment
In patients' words
"Highland Springs as a whole is a joke. They've over charged me last year for hundreds of dollars and I'm still in limbo getting a refund. It's a scam..."
— Yelp Review"Gail Hilton was awful, when trying to open up about my feelings she chose to be very rude and unprofessional. She was an awful person to go to as someone who was nervous going to a therapist for the first time..."
— LocalityBiz Review"Jon is simply amazing!! He's become more than a Therapist!! Incredibly greatful to have him in my life!!"
— Birdeye ReviewMore clinics in Clearfield
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