Vision V-Log Introduction - Aaron E. Henry Community Health Center

Patients praise

• convenience of having wide-ranging services in one location
• friendly and helpful staff reported by some patients
• appreciation for the center's commitment to addressing healthcare disparities in the community

Common complaints

• lack of listening skills and poor patient-provider relatability
• administrative issues including prescription errors and delays in refills
• reports of a noisy clinic environment
• some staff perceived as unprofessional or over-inquiring about personal lives
• employee reports of a toxic or disorganized work environment