Mid-Delta Home Health & Hospice - Clarksdale
Home Health • Clarksdale, MS
Ratings by platform
- Medicare Home Health Care Agency (Process Quality Measures): 86% of patients gave a rating of 9 or 10 on a scale of 0-10 for overall care (Not specified (Medicare patient survey data))
- Birdeye (Aggregate of Google reviews): 2.3 out of 5 stars (6 reviews)
What patients say
Patients praise
- Medicare-certified agency meeting federal safety requirements
- Professional care reported by 87% of patients in surveys
- 86% of patients reported good communication from the health team
- Some employees describe the company as a positive, family-oriented work environment
Common complaints
- Reports of unprofessional nursing staff
- Poor communication with patients and family members regarding schedules
- Allegations of damaged property and theft
- Owner responsiveness to complaints criticized
In patients' words
"Unless you have no other options, I would not recommend using Mid-Delta Home Health, Hospice & DME . They cause more problems than good. The nurses are very unprofessional and they don’t communicate with patients. They show up whenever they feel like it and don’t contact you until they’re in your driveway expecting you to accommodate them."
— Birdeye review (referencing general company operations)"Best Job I have ever had. Love all my work family. Love the company. Very family oriented. Hope to have this be the last job I ever have. It is great."
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