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Mental Health Clinic • Clarksburg, WV
Ratings by platform
- Recovery.com: 2.5/5 stars (29 reviews)
- Facebook: 90% recommend (19 reviews)
What patients say
Patients praise
- Some patients reported receiving helpful care and support
- Certain staff members were described as caring or professional
- Recognition as a critical behavioral health resource for the region
- Reported efficacy of programs for children and adolescents by some reviewers
Common complaints
- Poor communication between staff and patients/families
- Concerns regarding staff professionalism and consistency
- Negative feedback on facility food quality
- Reports of difficulties with administrative processes like scheduling follow-ups
- Perception of a restrictive or prison-like environment by some patients
In patients' words
"Staff were all professional, caring and just amazing. If you have someone in need of help I would highly recommend Highland."
— FindRehabCenters.org user review"It felt like a prison. The only reason I actually tried to get better was because I never want to go back again."
— A-Better-Place.com user review"This place I awful communication between staff is not good."
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