River Oaks Healthcare Center - CommuniCare
Hospice and Palliative Care Clinic • Clarksburg, WV
Ratings by platform
- CMS / Various Aggregators: 2 out of 5 stars (CMS/Overall rating) (24 reviews (on Google, as cited))
What patients say
Patients praise
- Some families report compassionate and attentive care from certain staff members
- Effective communication reported by some family members regarding updates and medication changes
- Facility provides diverse amenities such as therapy and social activities
Common complaints
- Low CMS star ratings, particularly for staffing and health inspections
- Concerns regarding quality of care and nursing staff responsiveness
- Reports of alleged neglect, including dehydration and weight loss concerns
- High staff turnover rates
- Concerns regarding medication management
In patients' words
"This facility and the wonderful staff has taken excellent care of our loved ones. ... I have no complaints."
— SeniorCare.com user review"Malpractice and neglect were alleged to have contributed to a resident’s death at River Oaks. The majority of aides and nurses were described as cruel to the resident, with some mocking her pain."
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