Primary Care
Family Medicine • Clarksburg, WV
Ratings by platform
- Medpointe Family Medicine (Clarksburg, WV): ★★★★★ (examples shown) and ★☆☆☆☆ (examples shown) (Not stated)
- Dr. Nancy L. Joseph, MD (Clarksburg, WV): 3.8/5 (17 ratings)
- Dr. Jo Longenecker, MD (Clarksburg, WV): 5.0/5 (20 ratings)
- Rose Clark, Nurse Practitioner (Clarksburg, WV): 5.0/5 (1 rating)
- Community Care of West Virginia (Clarksburg, WV): Mixed star ratings shown (e.g., ★★★★★ and ★★★☆☆ and ★★☆☆☆ and ★) (Not stated)
What patients say
Patients praise
- Thorough, patient, and respectful care; providers listen and explain clearly
- Supportive bedside manner and compassionate staff
- Convenience and being able to get in quickly when needed
- Positive experiences with communication and follow-up
Common complaints
- Long waits / slow service and feeling left waiting without being seen
- Front desk/customer service issues and billing problems
- Perceived lack of care or dismissiveness
- Inconsistent clinical processes (e.g., tests/results communication; prescription/blood pressure issues)
In patients' words
"“Dr. Hicks and Ashleigh are absolutely amazing!!! … They really get to know you and are extremely thorough … listens to all my concerns and never makes me feel rushed”"
— LocalityBiz — Medpointe Family Medicine (Clarksburg, WV)"“Got here and paid my copay … took them 20 min to get me back to a room … still haven't seen a doctor yet … worst health care ever”"
— LocalityBiz — Medpointe Family Medicine (Clarksburg, WV)"“Ever since WVU took over, this place is a mess … The entire front end staff is a joke and dealing with WVU billing is a nightmare. Stay away …”"
— LocalityBiz — Medpointe Family Medicine (Clarksburg, WV)"“The lady was not very nice on the phone … 2 of their doctors refused to see me … What is a 47 year old suppose to do when you can’t find a doctor who will take you?”"
— LocalityBiz — UHC Family Medicine (Clarksburg, WV)"“It’s absolutely terrible they just throw you in a room and leave you there. Doctor's don't care one bit if you an appointment”"
— LocalityBiz — Community Care of West Virginia (Clarksburg, WV)"“Parking is on grass with holes … they don’t have in-house test results; you have to wait 24-48 hours to get results …”"
— LocalityBiz — Primary Care Associates of Maryland (Clarksburg, MD)More clinics in Clarksburg
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