Dialysis Center of Pawtucket - Innovative Renal Care
End-Stage Renal Disease (ESRD) Treatment • Claremont, NH
Ratings by platform
- Medicare/CMS Patient Experience Surveys: 68% of patients gave staff a 9 or 10 out of 10 rating (Based on patient experience survey data)
- Medicare/CMS Patient Experience Surveys: 70% of patients gave the facility a 9 or 10 out of 10 rating (Based on patient experience survey data)
What patients say
Patients praise
- High patient satisfaction regarding staff communication and comfort (79% reported staff always communicated well and kept them comfortable)
- High rating for providing necessary patient care information (85%)
- Facility highlights a CMS 5-Star Quality Rating commitment to care
Common complaints
- A small percentage of patients (8%) reported that staff sometimes or never communicated well or kept them comfortable and pain-free
- A small percentage of patients (15%) reported not receiving necessary information to care for themselves
In patients' words
"Committed to 5-Star Quality Care and Patient Experience"
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