Otolaryngology - Cincinnati, Ohio | UC Health
Ear, Nose, and Throat (ENT) • Cincinnati, OH
Ratings by platform
- Healthgrades: 4.5 out of 5 stars (based on 75 reviews) for Dr. Collin Burkart (75 reviews)
- Healthgrades: 4.8 out of 5 stars (based on 99 reviews) for Dr. Mark Deutsch (99 reviews for Dr. Mark Deutsch)
- U.S. News & World Report: 4 out of 5 stars for Patient Experience at UCMC ENT department (181 reviews)
What patients say
Patients praise
- high satisfaction with surgical outcomes and technical skill
- providers described as professional, thorough, and knowledgeable
- frequent praise for listening to patient concerns and not rushing appointments
- appreciation for clear explanations of care plans
Common complaints
- reports of poor bedside manner, rudeness, or condescension from some providers
- concerns regarding communication of surgical risks and long-term outcomes
- occasional dissatisfaction with office staff and administrative organization
In patients' words
"Dr. Burkart was fantastic. I cannot recommend him enough. He listened to me, ascertained exactly what my medical goals were, explained the tests I needed, and the medical reasons. He did all of this in less than ten minutes, without rushing."
— Healthgrades review for Dr. Collin Burkart"Rude, condescending, cruel. My daughter screamed during her ear cleaning to the point of having tiny red dots (pitikia) all over her face for a week after."
— RateMDs review for Dr. Sally R. Shott"Initial appointment doctor was curt, unfriendly and not very informative. ... Doctor again was not very informative although more courteous than first visit I decided to find a different doctor with a more patient oriented demeanor."
— Vitals review for Dr. Kevin A. ShumrickMore clinics in Cincinnati
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