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Rheumatology at San Ysidro Health
Rheumatology • Chula Vista, CA
Ratings by platform
- Google/Birdeye (Aggregate): 3.2/5 stars (208 reviews)
- Google/Birdeye (Urgent Care): 2.8/5 stars (106 reviews)
What patients say
Patients praise
- Some patients praise doctors and medical providers as professional, kind, and attentive listeners
- Instances of effective and caring medical care reported by some patients
Common complaints
- Complaints regarding unprofessional, rude, or dismissive front desk and reception staff
- Reports of long wait times and delays in processing referrals
- Issues with clinic environment and communication barriers
In patients' words
"San Ysidro Health is a rare place where the doctors actually listen to you and help you how you need to be helped. They are not like the ones that only give you five minutes."
— Birdeye/Google Reviewer"Tbh I would expect better service from the receptionist. It all starts from front desk, they gave me the most horrible experience ever... I suggest working on the service you provide in the front."
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