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Pulmonology (Pulmonary Medicine) - San Diego - Scripps Health

PulmonologyChula Vista, CA

★★★★☆4.2/569 reviews across 3 platforms

Ratings by platform

  • Vitals (Dr. Julian Lichter): 4.4/5 (7 ratings)
  • WebMD (Dr. Luis Sanchez): 4.5/5 (17 ratings)
  • US News (Scripps Mercy Hospital Pulmonologists): 4/5 (45 reviews)

What patients say

Patients praise

  • Professional and compassionate bedside manner for some providers
  • Effective, life-saving care reported for specific urgent cases
  • High recommendation rates for some individual physicians

Common complaints

  • Long wait times for appointments and in-office visits
  • Difficulties with office communication, including reaching staff and receiving callbacks
  • Concerns regarding inadequate diagnosis or rushed examinations
  • Administrative issues related to insurance authorizations and referrals

In patients' words

"This experience was beyond frustrating. Instead of receiving timely care, I was met with delays, poor communication, and unnecessary hurdles. Doctors like this should have their license taken away!"

WebMD patient review of Dr. Martha Lozano

"I highly recommend Dr. Sanchez, he is a great doctor who was professional, compassionate, and serious about addressing my health issues."

WebMD patient review of Dr. Luis Sanchez

"Apparently appointments don't matter since I am not seen until 2-3 hours after my scheduled appointment. Don't really care for the staff but no big deal."

Vitals patient review of Dr. Martha Lozano

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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