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San Ysidro Health | Health Care for San Diego County
Primary Care • Chula Vista, CA
Ratings by platform
- Apple Maps: 1.8/5 (36)
- Rehab.com/Google Reviews aggregation: 3.0/5 (182)
- Birdeye (Urgent Care): 2.8/5 (106)
- Facebook: 82% recommend (47)
What patients say
Patients praise
- some patients report excellent, caring, and professional doctors and nurses
- long-term patients express loyalty and satisfaction with care
- helpful and organized staff at certain locations
- efficient follow-up on lab results and referrals for some patients
Common complaints
- unprofessional or rude front desk and call center staff
- difficulties scheduling appointments or reaching staff
- long wait times and appointment cancellation issues
- concerns regarding doctor experience or bedside manner
- reports of poor communication between departments
- historical allegations of misconduct involving a provider
In patients' words
"I went in today, the 2 young lady’s that were are receptionists were laughing being so rude to older people just because they couldn’t hear her, also talking in Spanish saying a lot of bad things things so unprofessional."
— Birdeye Review"Nurses are very kind and caring but I have far less positive things to say about dr sanchez. He's stern and straightforward but very callus and quite honestly rude."
— LocalityBiz Review"Doctor Cristina Deis is one of the best doctors I’ve ever received care from and I cannot say enough great things about her."
— LocalityBiz Review"I have been going there for over 25 years. They have always treated me very nice. The staff is great."
— Rehab.com ReviewMore clinics in Chula Vista
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