Pediatrics in Paradise Otay Ranch | Chula Vista Pediatricians Office
Pediatrics • Chula Vista, CA
Ratings by platform
- Yelp: 4.7/5 (54 reviews (July 2026) / 53 reviews (June 2026))
- Unilocal: 1 star (stated by reviewer; no overall score provided) (13 opinions)
What patients say
Patients praise
- Nurse Practitioner/doctor takes time, answers questions, and provides kind/friendly care
- Facility described as clean/up-kept and front desk staff helpful
- Exam thoroughness and clear explanations
- Convenient operational aspects (e.g., prescription pickup nearby)
Common complaints
- Rushed visits and uncertainty about answers/questions (NP Chen reviews)
- Long waits with no apologies/explanations
- Staff/administrative problems: misgendering child and failing to verify insurance eligibility
- Perceived poor conduct/customer service (including receptionist putting patients behind in line; non-Spanish patients)
In patients' words
"“Big kudos to Jaime Bimstein, Nurse Practitioner and Dr. Mariles Valencia! they take their time with us and answers all our questions and concerns.”"
— Yelp (Pediatrics in Paradise - June 2026)"“The rooms are usually nice and tidy... One of the best things I think is getting a prescription after the appointment is done from the grocery store next door.”"
— Businessyab review highlights (Pediatrics in Paradise)"“Not happy with the service... NP Chen... He rushes through visits... Plus the wait for today visit was horrible.”"
— Unilocal (Pediatrics in Paradise - 13 opiniones)"“worst clinic I have ever been in! receptionist will put you to back of line if you are not Spanish... wait an hour just to be seen... Only place that cannot ever verify my son’s insurance eligibility”"
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