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Our Chula Vista Urgent Care Center in CA - Concentra

Occupational MedicineChula Vista, CA

★★☆☆☆2.0/5118 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.4/5 (66-67 on Yelp)
  • Solv Health: 1.5/5 (52)
  • Facebook: 54% recommend (42)

What patients say

Patients praise

  • Friendly and professional staff in some instances
  • Efficient service for certain tasks like pre-employment screenings
  • Accommodating scheduling and supportive environment for some patients

Common complaints

  • Poor customer service and unfriendly staff interactions
  • Long wait times
  • Confusing check-in and calling process
  • Perceived lack of thorough medical examinations
  • Issues with communication and professionalism

In patients' words

"The receptionist acted like she just saw me kill a puppy when I walked in."

Yelp review via Apple Maps

"I was attended by PA Karla and I was very pleased with my care. She was patient with me and took the time to listen to my history."

Yelp

"If I could give this place zero stars I would. Went to get a check up since i have influenza symptoms. Was told because I have similar symptoms as covid..."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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