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Chula Vista | Health Care Clinic - San Ysidro Health logo

Chula Vista | Health Care Clinic - San Ysidro Health

Family MedicineChula Vista, CA

★★★☆☆3.0/5532 reviews across 4 platforms

Ratings by platform

  • Birdeye (Urgent Care): 2.8 / 5 stars (106 reviews)
  • Birdeye (General Center): 3.2 / 5 stars (208 reviews)
  • Rehab.com: 3.0 / 5 stars (182 reviews)
  • Yelp: 1.8 / 5 stars (36 reviews)

What patients say

Patients praise

  • Some patients report receiving kind, informative, and attentive care from specific doctors, nurses, and medical providers
  • Appreciation for dental services and professional dental staff
  • Long-term patients who have had generally positive experiences over many years
  • Recognition of staff who are helpful and compassionate

Common complaints

  • Long wait times for appointments and walk-in services
  • Unprofessional, rude, or dismissive staff and receptionists
  • Difficulties with scheduling appointments and reaching the clinic by phone
  • Perceived lack of compassion or interest in patient care from some staff and nurses
  • Complaints about security staff and communication at the front desk

In patients' words

"Wait time is ridiculous (3 hours wait)... The staff is very unwelcoming, they nurses forget about you in the rooms... CUSTOMER SERVICE IS HORRIBLE!"

LocalityBiz review

"Just got discharged from here after not being able to see my new PCP and I just wanna say the doctor and nurses are so sweet. They’re kind and they’re very informative."

Birdeye review

"San Ysidro Health is a rare place where the doctors actually listen to you and help you how you need to be helped. They are not like the ones that only give you five minutes."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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