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Behavioral Health & Substance Use Disorders
Behavioral Health • Chula Vista, CA
Ratings by platform
- Bayview Behavioral Health Campus (various platforms): 2.1 out of 5 stars (92 (Bayview) / 79 (unspecified aggregated))
- Chula Vista Comprehensive Treatment Center (Google): 4.1 out of 5 stars (32)
- Nueva Vista Family Services (Rehab.com): 3.3 out of 5 stars (11)
What patients say
Patients praise
- Appreciation for dedicated nursing staff and professional care in crisis situations
- Reports of successful personal recovery outcomes
- Positive feedback on the helpfulness of specific therapists and psychologists
- Recognition of the facilities as essential community resources for stabilization and mental health support
Common complaints
- Reports of rude, unorganized, or dismissive staff
- Allegations of long wait times for appointments
- Complaints regarding poor communication, lack of compassion, and patient neglect
- Concerns about safety, security, and potential illicit activity on clinic premises
- Legal or regulatory issues including billing fraud settlements in local behavioral health entities
- Community opposition to the location or management of proposed mental health facilities due to safety and security concerns
In patients' words
"If I could give -10 stars I would. This “hospital” has some of the most incompetent, nasty, miserable staff I have EVER seen in a hospital let alone a place that’s supposed to help mentally ill folks."
— Online review of Bayview Behavioral Health Hospital"Coming to the clinic was the best decision I have made for myself. I know I wouldn’t be on this earth without it. I have been given a second chance at life because of the clinic."
— Testimonial for Chula Vista Comprehensive Treatment Center"The staff is nice but it literally took us 6 hours to be seen... waiting there that long when other places take three hours was ridiculous."
— Online review of Chula Vista Comprehensive Treatment CenterMore clinics in Chula Vista
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