Physical Therapy | Northwestern Medicine
Physical Therapy • Chicago, IL
Ratings by platform
- Birdeye (Wheaton location): 2.0/5.0 (4 reviews)
- Birdeye (Evanston location): 3.0/5.0 (2 reviews)
- Birdeye (Naperville location): 3.3/5.0 (6 reviews)
- ZipAppointments (Lakeview location): 2.3/5.0 (3 reviews)
- ZipAppointments (Old Irving Park location): 3.7/5.0 (3 reviews)
What patients say
Patients praise
- Highly skilled, professional, and knowledgeable therapists
- Effective, goal-oriented, and personalized treatment plans
- Clear communication and patient education during sessions
- Compassionate and encouraging staff demeanor
- Welcoming and modern facility environments
Common complaints
- Billing practices, specifically high costs related to hospital-based billing structures
- Concerns over transparency in billing and insurance coverage
- Occasional reports of rude or unprofessional staff behavior
- Instances of perceived limited, generic, or ineffective treatment in some cases
- Difficulty communicating with billing departments
In patients' words
"Northwestern PT bills out as a hospital NOT a PT facility! After insurance my bill was $200 vs going to athletico for $25!"
— Birdeye Review"Timothy Wohl is proficient in his work and varies methods to achieve the best outcome for the patient."
— Northwestern Medicine Doctor Profile Review"Will not only provided exercises that helped relieve my current neck pain but also provided long-term strategies to better manage my chronic neck issues."
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