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Northwestern Memorial Hospital Neurology | Chicago, IL

NeurologyChicago, IL

★★★★★4.8/533,230 reviews across 3 platforms

Ratings by platform

  • Ratings.MD: 4.8/5 (33,204 verified ratings)
  • Birdeye: 5/5 (2 reviews)
  • U.S. News & World Report: 4/5 (24 reviews)

What patients say

Patients praise

  • High regard for the clinical expertise and knowledge of many neurologists
  • Patients appreciate doctors who are proactive, empathetic, and dedicated to their care
  • Success in treating complex conditions such as epilepsy and chronic migraines
  • Access to multidisciplinary care and specialized centers

Common complaints

  • Difficulties with administrative communication, including unreturned calls and phone tag issues
  • Long wait times for appointments and scheduling delays
  • Reports of dismissive staff or poor bedside manner in specific instances
  • Frustration with inaccurate record-keeping or prescription management in some cases

In patients' words

"Dr. Templar and her team are wonderful. Spent a lot of time with me, understood the grief and anxiety of my situation and made a plan that felt safe for me... Seizure free a year now..."

Patient review, A-Better-Place

"Dr. Carroll is WONDERFUL - her staff, however, is hurting her practice. I have phoned 11 times in the past 3 days and have had 1 call answered live."

Patient review, Vitals

"This doctor refuses to explain any of her thinking when it comes to Rx... and tried to confirm if inaccurate record-keeping led her to make MEDICATION DECISIONS..."

Patient review, Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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