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Old Town Med Spa: Chicago Medical Spa | Skin Rejuvenation logo

Old Town Med Spa: Chicago Medical Spa | Skin Rejuvenation

Med SpaChicago, IL

★★★★★4.9/51,508 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.7/5 stars (305 reviews)
  • Old Town Med Spa official website: 5/5 stars (776 ratings)
  • Birdeye (Lincoln Park location): 4.7/5 stars (approximate based on Birdeye aggregate) (427 reviews (Lincoln Park location))

What patients say

Patients praise

  • Friendly and professional staff and physicians
  • Clean and well-maintained facilities
  • Effective results for treatments like laser hair removal, tattoo removal, facials, and injections
  • Helpful and informative service during procedures
  • Not feeling rushed or pressured during appointments

Common complaints

  • Industry-wide legal actions regarding the sale of certain compounded weight-loss drugs (e.g., semaglutide) have targeted Chicago medical spas generally, though not specifically calling out Old Town Med Spa for individual malpractice.

In patients' words

"Friendly and professional. Jennie rocks. This place is awesome - convenient, clean, nice, fast. I highly recommend and am truly upset I didn't do this sooner!"

Birdeye Review

"The staff & Doctor were great... Great results & plan to continue to use them for anti-aging procedures in the near future."

Old Town Med Spa Testimonial

"Dr. Shazel and Nael are both amazing — they take the time to really listen, answer questions, and explain everything so you feel confident and informed. You never feel rushed or pressured, which I really appreciate."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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