Federally qualified health centers (FQHCs)
Federally Qualified Health Centers (FQHC) • Chicago, IL
Ratings by platform
- Birdeye (ACCESS Rogers Park): 3.8/5 (86 reviews)
- Birdeye (Howard Brown Health Center): 4.3/5 (505 reviews)
- Nutrifinder (Beloved Community Family Wellness Center): 3.5/5 (68 reviews)
- Birdeye (Oak Street Health Bronzeville): 4.5/5 (131 reviews)
- Wheree (Access Pilsen): 8.6/10 (Not explicitly stated)
What patients say
Patients praise
- High satisfaction with the clinical expertise, thoroughness, and caring nature of individual providers and nursing staff
- Valued as essential, inclusive community resources that serve patients regardless of insurance, migration status, or ability to pay
- Strong appreciation for bilingual services and welcoming environments for diverse populations, including the LGBTQ+ community and refugees
- Availability of convenient, patient-centered programs like free transportation and integrated services such as dental care and counseling
Common complaints
- Difficulty reaching clinics via telephone, including disconnected lines, long wait times, or unresponsive staff
- Extended wait times for appointments and long delays in clinics after arrival
- Reports of unprofessional, rude, or dismissive behavior from front-desk staff and some providers
- Administrative challenges related to appointment scheduling, including cancellations without notification and difficulties securing same-day appointments
In patients' words
"The kind of care and consideration that I have received personally from Dr Shah and from each of the staff at her office is exemplary."
— Patient review for ACCESS Rogers Park Family Health Center"They canceled my appointment without letting me know! I cleared my schedule for that day and time for apparently no reason."
— Patient review for Lawndale Christian Health Center Archer Avenue Clinic"They listen to your concerns, never rushing. During two of my pregnancies I was able to participate in the group prenatal appointments."
— Patient story for Mile Square Health Center"Don’t go to this clinic, they’re never on time, they’re inconsiderate and don’t care if you’re pregnant or not."
— Patient review for Beloved Community Family Wellness CenterMore clinics in Chicago
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