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Endocrinology & Metabolic Disorders - UChicago Medicine

EndocrinologyChicago, IL

★★★☆☆3.4/547 reviews across 4 platforms

Ratings by platform

  • WebMD (Dr. Farah Hasan): 2.5/5 average (14 ratings) (14 ratings (1 written review shown))
  • Vitals (Dr. Farah Hasan): 2.5/5 average (13 ratings) (13 ratings; 2 written reviews)
  • Healthgrades (Dr. Richard Bertenshaw Jr.): 4.5/5 star rating (14 reviews) (14 reviews (3 written reviews shown))
  • Healthgrades (Dr. Zakaria Sibai): 5.0/5 star rating (6 reviews) (6 reviews (6 written reviews shown))

What patients say

Patients praise

  • Some endocrinology patients report strong communication and thorough explanations of care plans
  • Patients describe caring bedside manner and responsiveness to questions/follow-up
  • High satisfaction and likelihood to recommend are reflected in some providers’ Healthgrades ratings

Common complaints

  • Reports of rude/unprofessional behavior and lack of caring toward patients (in reviews for Dr. Farah Hasan)
  • Complaints that the provider didn’t listen/didn’t explain in at least one Healthgrades review
  • Overall sentiment varies widely by clinician/provider

In patients' words

"“Very rude and uncaring, stay away from this one!”"

WebMD review snippet for Dr. Farah Hasan (March 21, 2025)

"“Zero bedside manner. RUDE. Definitely Does not care about the patient! Sour person! Unprofessional!”"

Vitals review snippet for Dr. Farah Hasan

"“He spends lots of time with you and discusses many options. He really cares about his patients.”"

Healthgrades review snippet for Dr. Richard Bertenshaw Jr.

"“What stood out to me was how informational and helpful he was. Broke down my care plan very well.”"

Healthgrades review snippet for Dr. Zakaria Sibai

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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