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Ear, Nose and Throat (ENT) - UChicago Medicine logo

Ear, Nose and Throat (ENT) - UChicago Medicine

Ear, Nose and Throat (ENT)Chicago, IL

★★★★★4.5/5325 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Keith Lertsburapa): 4.6/5 (73)
  • UChicago Medicine AdventHealth / US News (Dr. Jesse G. Wardlow): 4.5/5 to 5/5 (251-292)
  • WebMD (Dr. Ramez Philips): 5.0/5 (1)

What patients say

Patients praise

  • High level of professional expertise and specialized knowledge for complex conditions.
  • Doctors are often described as attentive, thorough, and effective listeners.
  • Strong emphasis on a collaborative, team-based approach to patient care.
  • Clear communication regarding treatment options and procedures.

Common complaints

  • Some patients have reported negative experiences, including instances of being unhappy with treatment or administrative processes (e.g., specific reviews mentioning 1-star ratings on doctor profiles).

In patients' words

"He’s a (younger) fellowship-trained, surgeon — clearly up-to-date on cutting-edge treatments, complex procedures, & deep knowledge of managing head and neck cancers and conditions."

WebMD patient review for Dr. Ramez Philips

"My illness required a lot of creative people working together to solve the problem. My three doctors—each in their own specialty—offered me a very individualized, yet team approach."

Patient testimonial from UChicago Medicine Department of Surgery Annual Report

"He listens, thinks carefully, and goes the... [extra mile]. Dr. Lertsburapa truly takes time with his patients."

Healthgrades patient review for Dr. Keith Lertsburapa

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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