Behavioral Health - Cheyenne Regional Medical Center %
Behavioral Health • Cheyenne, WY
Ratings by platform
- Rehab.com: 2.9 / 5 (10 reviews)
- Yelp: 2.0 / 5 (44 reviews)
What patients say
Patients praise
- Designation as an Age-Friendly Health System for outpatient services
- Recognition as a top-performing inpatient psychiatric unit in the past
- Isolated reports of compassionate and helpful staff experiences
Common complaints
- Reports of rude or dismissive staff attitudes
- Concerns regarding communication quality and responsiveness
- Allegations of long wait times and delays in care
- Occasional reports of poor discharge planning and billing issues
- Workplace culture concerns raised by former employees
In patients' words
"From my personal experience, Behavioral Health Services provides excellent care with my own mental health and mental health journey through life."
— Rehab.com review"Yet the main narrative across the reviews is one of striking inconsistency. A substantial number of complaints center on rude or disengaged staff, slow or unclear communication, and experiences that feel procedural rather than patient-centered."
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