Memorial Hospital Chester, IL | ER | Convenient Care
Skilled Nursing Facility • Chester, IL
Ratings by platform
- OpenGovNY aggregate rating: 3.3/5
- Illinois Hospital Report Card: 87% recommended (Not specified (based on national standardized survey))
What patients say
Patients praise
- Some staff (particularly nurses) described as sympathetic or courteous
- Positive experiences with surgical care and specific physicians
- Food service is reported as excellent
- General effort to provide good care despite limited resources
Common complaints
- Rudeness or poor bedside manner from some medical staff and aides
- Cleanliness concerns in ER (e.g., reports of used needles or insects)
- Lack of assistance with mobility/patient transport in the ER
- Dissatisfaction with the quality of care or dismissal of symptoms
In patients' words
"There was a used needle sharp on the floor in the room we were assigned in the ER, and saw a couple ants just crawling around... The doctor was extremely rude and didn't help us at all and basically told us to go home!!"
— OpenGovNY (User Review)"I went to the ER with possible broken leg. They did not offer a Wheel chair... I literally hobbled out of the ER to my car unassisted on a possible broken leg."
— OpenGovNY (User Review)"Dr. Pennicooke was exceptional from the very start. Visit was excellent."
— Healthgrades (User Review)More clinics in Chester
Penn Orthopaedics Chester County Hospital
Patients praise: High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner · Positive ratings for surgical outcomes and overall clinical care effectiveness.
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