Douglas & Leisner: Optometrists, Eye Doctor in Chester, VA
Optometry • Chester, IL
Ratings by platform
- Birdeye: 4.9/5 (701 reviews)
- Yelp/MapQuest: 5.0/5 (9 reviews)
- Facebook: 100% recommend (19 reviews)
What patients say
Patients praise
- Highly professional and competent medical care
- Friendly and attentive staff members
- Efficient office operations and timely appointments
- Comprehensive service offerings including diverse contact lens types and eyewear selection
- Welcoming and family-friendly atmosphere
Common complaints
- Occasional concerns regarding office policy inflexibility (e.g., contact lens renewal requirements)
- Mixed feedback on bedside manner/patient rapport in some instances
- Reported lack of handicap accessibility in some contexts
In patients' words
"First off, let me tell you...that office has it all going on like a great running machine. From check-in to check-out - everything and everyone was spot on. The Doctor was..."
— MapQuest/Yelp Review"Although I believe the doctors here are very competent, but I question the bedside..."
— MapQuest/Yelp Review"I couldn't believe how rude the office MANAGER was. I was crying on the phone explaining I am at work and cannot see!!! and all she could think about was making money off me..."
— Birdeye ReviewMore clinics in Chester
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