IDHS: Chester Mental Health Center
Mental Health Counseling • Chester, IL
Ratings by platform
- Trustburn: 3.8 out of 5 stars (based on 15 reviews) (15 reviews)
- Glassdoor: Not specified (3 reviews)
What patients say
Patients praise
- Some patients report helpful therapy sessions and attentive staff
- Some families report satisfaction with specific care experiences and facility cleanliness
- Positive feedback from some employees regarding their work environment
Common complaints
- Allegations of patient mistreatment and physical abuse
- Concerns regarding over-medication and use of chemical restraints
- Difficulty in communication between staff and patients' families or powers of attorney
- Alleged violations of patient rights and least restrictive environment standards
- Inadequate response to family inquiries and concerns
In patients' words
"My brother was here a few years ago. He told me that they kicked his butt all the time and treat them like nothing and I believe him... this place needs to get shut down is a living Hill on Earth..."
— LocalityBiz"The staff was attentive and understanding. They helped me navigate through a difficult time in my life. I appreciate their support and guidance."
— Trustburn"The complaint alleges that a recipient has been on the transfer list for over two years without being transferred despite the recipient having no behavioral issues, restraints or emergency medication use."
— Illinois Guardianship and Advocacy Commission (HRA Report)More clinics in Chester
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